ANNOUNCEMENT



As per 08/08/2021;

NOTICE: REOPENING OF RESORT OPERATION & PERMANENT SWIMMING POOL CLOSURE

Following to the current COVID-19 outbreak & Malaysia Government’s recent announcement on 8th August 2021 to allow operations for hotels & resort within the National Recovery Plan Phase 2, we are delighted to inform that we will be opening our doors to the public beginning 13th August 2021. 

As per SOP, only guests with completed vaccinations from the following vaccines and its terms will be allowed into the premised. 


Pfizer/ AstraZeneca/ Sinovac - Completed 14 days after 2nd doses of vaccination

Johnson & Johnson - Completed 28 days after vaccination



Detail of completed Phase 2 SOP can be found here. Click here


Please be advised that as per SOP, the Resort Management have decided to close our natural water swimming pool permanently or until further notice as your health & safety are in our deepest concern.

As an alternative, our Sum-Sum Hilir River is available in the resort compound if guests wish to have a cool dip.

We apologise for any inconvenience caused.
Thank you for your support & understanding.

This is the New Normal. #TogetherWeCare

Sincerely,
THE RESORT MANAGEMENT



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As per 26/05/2020;

NOTICE: PERMANENT ADULT POOL CLOSURE. REOPENING OF CHILDREN POOL.

Following to the recent COVID-19 outbreak & Malaysia Government’s announcement to allow public swimming pools to reopen from 1st July 2020, the Resort Management have decided not to follow this and wishes to further continue to close our natural water swimming pool permanently or until further notice as your health & safety are in our deepest concern.

As an alternative, our Sum-Sum Hilir River is available in the resort compound if guests wish to have a cool dip.

We apologies for any inconvenience caused.
Thank you for your support & understanding.

This is the New Normal. #TogetherWeCare

Sincerely,
THE RESORT MANAGEMENT

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NOTICE : Movement Control Order ("MCO”)

As per 26/05/2020

We are now ready to reopen soon!

Adapting to a New Normal - we are looking forward to once again welcoming guests and recognize the duty to do so with responsibility and care. We are closely monitoring and following guidelines from the local health departments by adhering to the recommended standard operating procedures.

See you soon!

Sincerely,
THE RESORT MANAGEMENT

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NOTICE : Movement Control Order ("MCO”)

As per 12/05/2020

Dear Guests,

In line with the recent announcement by the Malaysia Government to close all non – essential business entities, we will temporarily suspending our hotel operations from 17 March to 14 April 2020 & further extension until 09 June 2020.

Should you require any assistance, please contact us at 6034270100.

We apologies for any inconvenience caused and look forward to welcome you back again soon. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT

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NOTICE : Movement Control Order ("MCO”)

As per 17/03/2020

Dear Guests,

In line with the recent announcement by the Malaysia Government to close all non – essential business entities, we will temporarily suspending our hotel operations from 17 - 31 March & another extension from 1 - 14 April 2020.

Should you require any assistance, please contact us at 6034270100.

We apologies for any inconvenience caused and look forward to welcome you back again soon. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT

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NOTICE : Pool Closure

Dear Guests,             

As per 10/02/2020                                                                        

Due to unforeseen circumstances, we regret to inform that our natural water swimming pool is closed until further notice due to major repair work. Any further updates will be inform via social medias & our website. 

We apologies for any inconvenience caused. Thank you for your support & understanding.

Sincerely,
THE RESORT MANAGEMENT