It's a retreat from noise and distraction.
A place to relax one's mind and enjoy blissful sleep.
VIEW PEAK SEASON CALENDAR HERE
TERMS & CONDITIONS
- Check-In time : 3.00 pm - 11pm
- Check-Out time : 8.00 am - 12.00 noon
- Prior reservation is required and is subject to availability.
- Rates are inclusive of 10% Service Charge and prevailing Government Tax
- Rates are subject to change without prior notice
- In the event of any request for guaranteed early check-in before 12
noon, a 50% surcharge will be applicable, while a full day surcharge
will be applicable for guaranteed check-in before 9am.
- Late check-out will be on a request basis and subject to availability
- Extension time of late check out after 12.00 noon will be charged of RM 50.00 Nett per hour/room and is subjected to room's availability. Rooms occupied beyond 6pm will be charged at full day rate.
AFTER MID-NIGHT CHECK IN SURCHARGE
For Guaranteed Bookings, a surcharge of RM50 nett/room will be applied for any late check-in after 12midnite onward.
For Non- Guaranteed Bookings/ Walk-In Guests: Due to safety reasons, we will not accept any late check-ins after 12midnite.
- Full payment must be made to guarantee a reservation. Payment can be
made via Bank-In or Online Transfer to our accounts. Banking details
will be send via email or Whatsapp.
- To make a reservation, please call us at +60342701700 or WhatsApp at +60196152150
- Enjoy better rates when you book online >
- Please be advised that non-guarantee reservation will be held till
12.00 noon of arrival day and subject to daily availability.
- For peak season, non-guarantee reservation will not be processed.
- ROOM SECURITY DEPOSIT of RM100 per room will be collected in cash upon check-in. This amount is collected in advance as in to cover any incidental charges that may incur during your stay. The Security Deposit will be returned no later than 02 days after check out if there is no damage or lost equipment and other related issues. Kindly provide your banking details to our receptionist in charge for refund.
- For our walk-in guests, only cash are acceptable upon Check-in.
- Please be advised that we do not have any credit card facility. All transactions and payments at the resort are by cash only.
- To check your room rate in your currency click here
NO-SHOW & CANCELLATION POLICY
- No Show : Full cancellation charges imposed
- Within 3 working days : Full cancellation charges imposed.
- Within 4 to 29 days : 50% cancellation charges imposed.
- More than 30 days : No cancellation charges impose
- Peak Seasons : NO REFUND in any part will be given for canceled and No Show Reservations.
September 1st, 2017, as per Government of Malaysia requirements, hotel
guests who are not Malaysian citizens or long-term/permanent residents
of Malaysia will be levied a tourism tax of RM 10.00 per room per night
stay. Please note these changes in tax structure will result in revised
taxes being charged and will be payable additionally during check out.